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Moringa Pure
Moringa Pure

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Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Orders are not shipped on weekends or public holidays.

Shipping Time
Once shipped, orders are delivered within 3–7 business days, depending on your location and local courier performance.

Total Delivery Time
Processing (1–2 days) + Shipping (3–7 days)
👉 Expected delivery: within 7 business days

Shipping Fees
Shipping costs (if any) are calculated and displayed at checkout. We do not charge hidden fees.

Tracking Information
Once your order is shipped, you will receive a tracking number via email or SMS. Tracking may take up to 24 hours to update.

Delays
While we aim to deliver within 7 business days, delays may occur due to factors beyond our control (customs, weather, courier issues). We are not responsible for delays caused by third-party carriers.

Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrectly provided addresses.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery (or expected delivery date), and we will investigate and assist.